Terms & Conditions / Service Agreement

ADAPT Fitness and Performance Consultants

Effective Date: 10 August 2026

These Terms & Conditions govern the fitness, coaching, and consulting services provided by ADAPT Fitness and Performance Consultants (“ADAPT”, “we”, “our”, or “us”). By booking a consultation, purchasing a program, or participating in any ADAPT service, you agree to these terms.

Services

ADAPT provides:

  • Personal training

  • Strength and conditioning

  • Performance coaching

  • Endurance coaching

  • Online coaching

  • Exercise programming

  • NDIS-related fitness and exercise support

  • Fitness and performance consulting

Services are tailored to individual goals and may be modified based on health, fitness level, and safety considerations.

Eligibility

Clients must:

  • Be at least 18 years of age, or have parent/guardian consent.

  • Complete all required health screening and onboarding forms.

  • Provide accurate and complete health information.

Bookings

Appointments are booked through our website or approved booking system.

Booking confirmation is subject to availability.

Fees and payment

Fees are payable in advance unless otherwise agreed.

Current coaching options include:

  • Online coaching

  • Coaching and support

  • Premium coaching

Personal training and consultation fees are charged at the rate displayed at the time of booking.

Direct debit

Where recurring payments apply:

  • Payments will be processed automatically.

  • Clients are responsible for ensuring sufficient funds are available.

  • Failed payments may result in suspension of services until payment is received.

Cancellation policy

We require 24 hours’ notice for cancellations or rescheduling.

Cancellations made with less than 24 hours’ notice may be charged in full.

Failure to attend a scheduled session without notice will be treated as a missed appointment and may be charged in full.

Late arrivals

Sessions will finish at the scheduled time.

Late arrivals may result in a shortened session.

Refund policy

Payments for coaching services are generally non-refundable.

Refunds will only be provided where required under Australian Consumer Law.

Unused sessions are non-refundable unless otherwise agreed in writing.

Health and medical responsibilities

Clients must immediately notify ADAPT of:

  • Injury

  • Illness

  • Surgery

  • Pregnancy

  • Medication changes

  • Any condition affecting exercise participation

ADAPT may request medical clearance before continuing services.

Exercise risks

Exercise carries inherent risks, including but not limited to:

  • Muscle soreness

  • Strains

  • Sprains

  • Joint injuries

  • Cardiovascular events

  • Falls

  • Aggravation of existing conditions

Clients participate voluntarily and acknowledge these risks.

NDIS services

For NDIS participants:

  • Services will be delivered in accordance with the participant’s goals and approved supports.

  • ADAPT may communicate with support coordinators, plan managers, carers, and allied health professionals where authorised.

  • Cancellations may be managed in accordance with applicable NDIS cancellation arrangements.

Home visits

Where home visits are provided:

  • A safe exercise environment must be available.

  • Aggressive behaviour, unsafe conditions, or inappropriate conduct may result in termination of the session.

Online coaching

Online coaching includes exercise programming, coaching communication, and progress review as specified in the purchased service.

Results cannot be guaranteed and depend on adherence, lifestyle factors, and individual circumstances.

Intellectual property

All programs, resources, documents, videos, and coaching materials remain the property of ADAPT Fitness and Performance Consultants.

Clients may not reproduce, distribute, or sell ADAPT materials without written permission.

Progress photos and testimonials

Progress photos and testimonials will only be used with the client’s written consent.

Clients may withdraw consent at any time.

Privacy

Personal information is handled in accordance with our Privacy Policy.

Limitation of liability

To the extent permitted by law, ADAPT is not liable for indirect, incidental, or consequential loss arising from participation in our services.

Nothing in these terms excludes rights available under Australian Consumer Law.

Termination

Either party may terminate coaching services.

ADAPT may terminate services where:

  • Payments remain outstanding

  • Health information is withheld

  • Safety concerns arise

  • Inappropriate conduct occurs

Governing law

These Terms & Conditions are governed by the laws of Western Australia.

Contact

ADAPT Fitness and Performance Consultants

Email: joseph@adaptfitnessconsulting.com.au

Phone: 0403 760 730

Website: www.adaptfitnessconsulting.com.au