Privacy Policy
ADAPT Fitness and Performance Consultants
Effective Date: 10 August 2026
ADAPT Fitness and Performance Consultants (“ADAPT”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website, book services, or engage with our coaching and fitness programs.
Information we collect
We may collect the following information:
Name
Email address
Phone number
Address
Date of birth
Emergency contact details
Health and medical information relevant to exercise participation
NDIS participant information (where applicable)
Payment and billing information
Website usage data through cookies and analytics tools
How we collect information
We collect information when you:
Submit a contact form
Book a consultation or training session
Purchase a coaching program
Subscribe to our email communications
Complete onboarding or health screening forms
Communicate with us by email, phone, social media, or in person
Why we collect your information
We collect your information to:
Provide fitness, coaching, and performance services
Develop safe and appropriate exercise programs
Manage bookings and appointments
Process payments
Communicate with you about your services
Maintain client records
Meet legal and professional obligations
Improve our website and services
Health information
Health information is considered sensitive information under Australian privacy law. We collect health information only when necessary to provide safe and effective coaching and exercise services.
NDIS participants
Where we provide services to NDIS participants, we may collect information required to deliver supports, communicate with support coordinators, plan managers, carers, or allied health professionals, and meet NDIS administrative and record-keeping requirements.
Disclosure of information
We do not sell your personal information.
We may disclose your information to:
Payment providers
Booking and scheduling platforms
Secure client management software
Allied health professionals (with your consent)
NDIS support coordinators or plan managers (where authorised)
Government authorities where required by law
Storage and security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Information may be stored securely in electronic systems used for bookings, payments, and client record management.
Access and correction
You may request access to the personal information we hold about you and request corrections if it is inaccurate, incomplete, or out of date.
Cookies and analytics
Our website may use cookies and analytics services (such as Google Analytics) to understand website traffic and improve user experience. You can manage cookie preferences through your browser settings.
Marketing communications
We may send you information about our services, programs, or educational content. You can unsubscribe from marketing communications at any time.
Third-party websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact us
ADAPT Fitness and Performance Consultants
Email: joseph@adaptfitnessconsulting.com.au
Phone: 0403 760 730
Website: www.adaptfitnessconsulting.com.au
If you have any questions about this Privacy Policy or how your information is handled, please contact us using the details above.